🔒 Your personal data at 7club protected with SSL 256-bit encryption at all times 📋 7club fully complies with the Malaysian Personal Data Protection Act 2010 (PDPA) 🛡️ We do not sell your data to any third party without your consent 👤 You have the right to access, correct or request deletion of your data 💳 Secure transactions via Touch 'n Go, GrabPay, DuitNow & FPX at 7club 🔒 Your personal data at 7club protected with SSL 256-bit encryption at all times 📋 7club fully complies with the Malaysian Personal Data Protection Act 2010 (PDPA) 🛡️ We do not sell your data to any third party without your consent 👤 You have the right to access, correct or request deletion of your data 💳 Secure transactions via Touch 'n Go, GrabPay, DuitNow & FPX at 7club
Last Updated: January 2026

7club Privacy Policy – Personal Data Protection for Malaysian Players

Your privacy is our priority. This document clearly explains how 7club collect, use, store and protect your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

Document Contents

Data We Collect How We Use Your Data Data Sharing Data Security Your Rights Cookie Policy

Our Privacy Commitment to You

Six core principles that shape how 7club manages and protects the personal data of every Malaysian member.

256-bit SSL Encryption

All communications between your browser and the 7club platform are protected by industry-standard 256-bit SSL encryption. This means every piece of data you transmit — including personal information, login credentials and financial transaction data — is fully encrypted and cannot be read by any third party during transmission.

Full Malaysian PDPA Compliance

7club operates in full compliance with the Malaysian Personal Data Protection Act 2010 (PDPA). We collect only the data necessary for legitimate platform operations, obtain your consent where required, and give you the right to access and control your own personal data.

We Don't Sell Your Data

7club has never sold and will never sell your personal data to any third party for marketing or other commercial purposes. Your data is only shared with specific parties necessary for the operation of our services — such as approved payment providers — and strictly within the scope required.

Minimum Data Collection

We only collect data that is strictly necessary to operate 7club's services and meet relevant regulatory requirements. We do not collect irrelevant or unnecessary information. This "data minimisation" principle ensures your privacy exposure is kept to the lowest reasonably practicable level.

Your Data, Your Control

As a 7club member, you have the right to access the personal data we hold about you, request a correction if there are any errors, and in certain circumstances request the deletion of your data. We provide a clear process for you to exercise these rights without unnecessary hassle.

Responsible Data Retention

Your personal data is retained only for as long as necessary for the purpose for which it was collected, or as required by relevant Malaysian law. When data is no longer needed, it is deleted or anonymised in accordance with our secure procedures to ensure there is no risk of exposure after the retention period ends.

This Privacy Policy ("Policy") describes how 7club ("we", "platform", "7club") collects, uses, discloses and protects your personal information when you use our platform at 7club-khelo.com. By using the 7club platform, you agree to the collection and use of information as described in this Policy. This Policy should be read together with our Terms & Conditions and shall be interpreted in accordance with the requirements of the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1 Introduction & Scope of This Policy

This Privacy Policy applies to all users who register, browse or use the platform 7club in any capacity. This includes registered members, visitors browsing the platform without an account, and any individual who interacts with us through our customer support channels.

As an online casino entertainment platform operating in Malaysia and serving Malaysian players, 7club take our responsibilities as a data controller under the PDPA seriously. We are committed to ensuring that the processing of your personal data is lawful, fair, transparent and limited to what is genuinely necessary for us to deliver the best possible service to you.

This document was reviewed and updated in January 2026. Members will be notified of any significant changes to this policy via an in-platform notice or an email to their registered address.

2 Personal Data We Collect

7club collects various categories of personal data depending on the nature of your interaction with our platform. Below is a summary of the data we collect and its sources:

Data Categories Example Information Resources
Identity Information Full name, date of birth, identity card number (MyKad) Registration KYC Verification
Contact Information Malaysian phone number, email address Registration User Updated
Financial Data E-wallet account numbers, deposit & withdrawal records, transaction history Transactions Payment Providers
Gaming Activity Data Betting history, winnings, losses, games played, VIP points Platform Activity
Technical Data IP address, device type, operating system, web browser, session data Automatic Cookies
Communication Data Support chat logs, emails to our team, feedback submitted Direct Relationship
Document Data MyKad copy, utility bills, and other identity verification documents if requested KYC Verification

Important Note: We do not collect credit or debit card information directly. All financial transactions at 7club processed through approved third-party payment providers — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX — each of which maintains its own privacy and security policies.

3 How We Use Your Personal Data

The personal data we collect is used only for legitimate and specific purposes. 7club use your data for the following purposes:

  • Creating and managing your account on the 7club platform
  • Processing financial deposits and withdrawals securely and accurately
  • Verifying your identity in accordance with anti-money laundering (AML) and Know Your Customer (KYC) requirements
  • Managing the VIP Rewards Programme and calculating the points, cashback, and benefits you are entitled to
  • Providing effective and timely customer support
  • Sending transaction notifications, account updates and important security information
  • Sending promotional information and special offers — only where you have given your consent to receive them
  • Detecting and preventing fraud, platform abuse, and unlawful activity
  • Meeting applicable legal and regulatory compliance obligations
  • Improving the platform, services, and overall user experience based on usage analysis

We do not use your data to make automated decisions that have a legal or similarly significant effect on you without human involvement in the process, except in the context of fraud detection where automated action may be necessary to protect the security of the platform and other members.

4 Legal Basis for Data Processing

Under Malaysia's PDPA, 7club process your personal data on the following bases depending on the circumstances:

  • Your consent — for marketing communications and other purposes for which you have given explicit consent
  • Performance of contract — where processing is necessary to perform the service agreement between you and 7club, including the processing of deposits, withdrawals, and account management
  • Legal obligation — where we are required to process data to comply with applicable Malaysian law, including AML and KYC requirements
  • Legitimate interests — for fraud detection, platform security, and service improvement purposes, provided these interests do not override your rights and freedoms

Where we rely on your consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawing your consent does not affect the lawfulness of any processing carried out before the withdrawal.

5 Data Sharing with Third Parties

7club does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, we may share your data in the following limited circumstances:

  • Payment Service Providers — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks) receive the data necessary to process your financial transactions. They are bound by their own privacy policies and confidentiality agreements.
  • Game Providers — Third-party game providers we work with may receive session data strictly necessary for the technical operation of the games only.
  • Legal Authorities — We may disclose data if required by law, court order or a lawful request from a Malaysian law enforcement agency.
  • Technical Service Providers — Cloud infrastructure providers, security services, and other technical service providers that support our platform operations, under strict data processing agreements.

In all data sharing situations, 7club ensuring that data recipients are bound by data protection obligations equivalent to the standards we apply ourselves, and that data is used only for the purposes specified in the relevant agreement.

6 Data Security Measures

7club employing a range of technical and organisational security measures to protect your personal data against unauthorised access, modification, disclosure, or destruction:

  • 256-bit SSL encryption for all data in transit between your browser and our servers
  • Encryption of sensitive data stored in our databases
  • Strict internal access controls — only staff who require access to carry out their duties may access members' personal data
  • 24/7 security monitoring to detect and respond to any unauthorised access attempts
  • Regular security audits and penetration testing to identify and address vulnerabilities
  • A clear data incident management procedure to respond swiftly in the event of a security breach
  • Privacy and security awareness training for all staff who handle personal data

While we take all reasonable steps to protect your data, no system on the internet can be guaranteed 100% secure. You also play an important role in keeping your account safe — use a strong, unique password, never share your login credentials, and contact us immediately if you suspect any suspicious activity.

7 Data Retention Period

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law. In general:

  • Active account data — retained for as long as your account remains active on the 7club platform
  • Financial transaction records — retained for a minimum of 7 years in accordance with Malaysian financial regulations relating to AML
  • Identity verification (KYC) data — retained for the duration of the active account and for at least 5 years after account closure
  • Customer support communication logs — retained for 3 years for quality control purposes and dispute reference
  • Technical and system log data — retained for between 90 days and 12 months depending on the log type
  • Terminated Accounts — basic data is retained for the period required by law before being deleted or anonymised

When the retention period expires or the data is no longer required, 7club will delete or anonymise that data using secure methods to ensure it cannot be recovered or reused.

8 Your Rights Under the PDPA

As an individual whose data is processed by 7club, you have the following rights under Malaysia's Personal Data Protection Act 2010 (PDPA):

Right of Access

You have the right to request a copy of the personal data we hold about you. We will process your request within 21 business days and may charge a reasonable fee in accordance with the provisions of the PDPA.

Right to Rectification

If you find that the personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. Simple updates can be made directly in your account profile settings.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes. Once you raise an objection for this purpose, we will cease processing your data for that use.

Right to Withdraw Consent

Where the processing of your data is based on consent, you may withdraw that consent at any time through your account settings or by contacting our privacy team.

Right to Erasure

Under certain circumstances permitted by the PDPA — such as when data is no longer needed or consent has been withdrawn — you may request the deletion of your personal data, subject to our legal retention obligations.

How to Submit a Request

To exercise any of the rights above, please contact our privacy team at support@7club-khelo.com, stating the type of request and your account details. We will respond within 21 business days.

9 Cookie Policy

Platform 7club uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our platform. We use several types of cookies:

  • Essential Cookies (Required) — Required for the platform's core functions to operate, including login session management and security. These cookies cannot be disabled.
  • Performance & Analytics Cookies — Helps us understand how users interact with our platform so we can improve the experience. Data is collected in aggregate form and does not identify individuals.
  • Functional Cookies — Saves your preferences such as language and display settings to provide a more personalised experience on your next visit.
  • Security Cookies — Used to detect suspicious activity and protect your account against unauthorised access.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the platform 7club and your ability to log in or carry out transactions securely.

10 Child Protection

Platform 7club is restricted to individuals aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.

If we become aware that personal data of a minor (under 18 years of age) has been collected without our knowledge, we will take immediate steps to delete that information and close the account in question. If you believe a minor has registered or is using our platform, please contact us immediately at support@7club-khelo.com.

Parents and guardians concerned about minors accessing online gambling platforms are encouraged to use appropriate parental control software and to have open conversations with their children about the risks of gambling.

11 Links to Third-Party Platforms

Platform 7club may contain links to third-party websites or services in certain contexts. Our Privacy Policy does not apply to any such third-party websites or services.

When you access third-party payment services such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX through the 7club interface, the privacy policy of the respective provider will apply once you are on their platform. We recommend reading the privacy policy of each payment service provider you use to understand how they handle your data.

7club is not responsible for the privacy practices or content of any third-party websites that may be linked from our platform.

12 Changes to This Privacy Policy

7club reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. When we make changes:

  • The "Updated" date at the top of this document will be revised
  • For significant changes, we will display a notice within the platform and/or send a notification via email to active members
  • Archived versions of previous Privacy Policies are available upon request

Continued use of the platform 7club after a revised Privacy Policy takes effect will be considered acceptance of the updated terms. If you do not agree with the changes made, you have the right to close your account and request deletion of your data as outlined in Section 8.

13 Contact Us about Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how 7club handles your personal data, please contact us through the following channels:

  • Privacy Email: support@7club-khelo.com — please include "Privacy Request" in the subject line of your email
  • Live Chat: Available 24/7 via the chat icon within the 7club platform
  • Response time: We aim to respond to all privacy-related enquiries within 3 business days, and to resolve formal requests within 21 business days as required under the PDPA

If you are not satisfied with how we have handled your privacy complaint, you have the right to lodge a complaint with the relevant data protection authority in Malaysia.

Current Version: January 2026

This Privacy Policy document is the latest version and takes effect from January 2026. For any privacy-related enquiries or requests, contact our team at support@7club-khelo.com or via live chat within the 7club platform.

Privacy Is Not Just a Document – It's How We Operate

If you've ever signed up on an online platform and wondered where your information ended up afterwards, you'll understand why privacy is something we take seriously at 7club. As an online casino platform serving Malaysian players, we understand that your trust in us goes beyond fair gameplay or fast withdrawals — it also extends to how we handle the personal information you entrust to us.

When you register at 7club, you provide us with information such as your name, phone number, and payment details. This is sensitive information, and we never lose sight of that. Whenever our team makes decisions about how data is collected, stored, or used, the first questions we ask are: is this necessary? Is this secure? Is this fair to our members? This approach — which we call our "privacy by design" principle — means data protection is not something we bolt on after a system is built; it is built into the way we develop our systems from the ground up.

For financial transactions, 7club uses approved Malaysian payment providers — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX via Maybank2u or CIMB Clicks. It is important to note that we do not directly store your bank account or e-wallet details — payment processing is handled by these providers through their own secure channels. This actually enhances your security, as your sensitive financial details never enter our systems directly.

One question many Malaysian players ask is about the identity verification (KYC) requirement. We understand it may feel like an inconvenience, but it exists to protect you and all members on the platform. The KYC process helps us confirm that an account truly belongs to you, prevents misuse of another person's identity, and ensures your winnings are paid out to the correct account. The verification documents you submit to 7club stored with encryption and accessible only to staff with a legitimate need to do so.

With regard to marketing and communications, 7club operates a clear consent policy. You will not receive promotional emails or special offer notifications unless you have given your consent to receive them — either during registration or later via your account settings. If you change your mind at any time, you can easily unsubscribe via the link in any email or by contacting our support team. We do not use misleading marketing tactics or make it difficult for you to stop receiving communications you no longer want.

As a player in Malaysia, you are also protected under the Personal Data Protection Act 2010 (PDPA) — the Malaysian law governing how organisations handle your personal data. 7club operates in full compliance with the PDPA. This means you have enforceable rights to access your data, request corrections if there are errors, and in certain circumstances request deletion of your data. We take these rights seriously and provide clear channels for you to exercise them without unnecessary hassle. Our email at support@7club-khelo.com is always open for any privacy-related enquiries, and we are committed to responding within the timeframes required by law.

Finally, we want you to know that 7club never sells your personal data to any party for marketing or other commercial purposes. Your data belongs to you. We use it solely to deliver the services you signed up for, maintain platform security, and fulfil our legal obligations. That is what you should expect from a platform that genuinely respects its users.

Privacy FAQs at 7club

Answers to the most frequently asked questions about data protection and privacy at 7club.

7club does not sell or share your data for third-party marketing purposes. We only share data in three situations: (1) with technical service providers that help us operate the platform — such as payment providers Touch 'n Go, GrabPay, DuitNow, and FPX — and only the data they need to deliver their services; (2) with legal authorities when required under Malaysian law; and (3) with game providers for technical session data only. All third parties we work with are bound by strict data protection agreements.

You may request a copy of your personal data by emailing support@7club-khelo.com with the subject line "Data Access Request". Please include your full name and the phone number registered to your account for identity verification purposes. We will process your request within 21 business days in accordance with Malaysia's PDPA requirements. We may require additional identity verification before disclosing your data to ensure that your information is not released to unauthorised parties.

Yes. The MyKad copy you submit to 7club for identity verification (KYC) is stored with full encryption in our systems. Access to identity verification documents is strictly limited to staff with a legitimate need to review them — such as our compliance and KYC verification teams. These documents are used solely for verifying your identity and meeting the AML/KYC requirements mandated by law. We do not use your MyKad copy for any other purpose, nor do we share it with any third party unless required by law.

You may request the deletion of your personal data when you close your 7club account, subject to our legal retention obligations. This means we may need to retain certain financial transaction records for the period prescribed by Malaysian law relating to AML — typically 7 years. Data not subject to legal retention requirements will be deleted or anonymised within a reasonable timeframe after your request is processed. To submit a data deletion request, contact us at support@7club-khelo.com.

7club uses cookies for different purposes — essential cookies to keep the platform functioning properly (such as maintaining your login session), performance cookies to understand how the platform is used so we can improve it, functional cookies to remember your preferences, and security cookies to protect your account. You can control or disable most cookies through your browser settings. However, disabling essential cookies may affect platform functionality and your ability to log in securely. The cookies we use do not store sensitive financial information.

7club has a comprehensive data incident management procedure in place. In the event of a data breach that may affect your personal data, we will notify impacted members and the relevant authorities in accordance with Malaysia's PDPA requirements within the stipulated timeframe. The notification will include details on the type of data involved, the potential impact, and steps you can take to protect yourself. We will also take immediate action to address the root cause and prevent similar incidents from occurring in the future.

Policies & Related Information

Read other important documents related to your use of the 7club platform.

Safe Payment Methods at 7club

All transactions are processed through approved Malaysian payment providers — secure, fast, and reliable.

Touch 'n Go eWallet GrabPay Boost ShopeePay DuitNow FPX – Maybank2u FPX – CIMB Clicks
Your Data Protection & Privacy at 7club

All your personal information and transaction data at 7club are fully protected under the Personal Data Protection Act 2010 (PDPA) of Malaysia. We apply 256-bit SSL encryption to all communications and do not share your data with any third party without your consent. For privacy-related enquiries, please contact us at support@7club-khelo.com or read Terms & Conditions ours.

Play with Confidence at 7club – Your Data is Protected

Register a free account at 7club today and enjoy over 500 games with the peace of mind that your personal data is handled to the highest privacy standards and in full compliance with Malaysian law.

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